Refund Policy

At Atoms Optical Measuring, we want you to be delighted with your purchase. Occasionally though, we realize that you may want to return items.

You may return an item purchased in the www.atomsoptical.com online shop in its original packaging within seven working days from the day you received your item(s). This applies to hardware components offered at atomsoptical.com.

However, we cannot accept cancellations of software products for which a license key has been generated and provided to you. At Atoms Optical Measuring we make our software products available for testing and evaluation for free prior to purchase.

If you wish to return hardware components purchased at atomsoptical.com please refer to our terms & Conditions and Contact us at returns@atomsoptical.com

For all other contact information, please see our Contact page.

EU Statutory Rights - Internet Purchases

Atoms Optical Measuring adheres to The Consumer Protection (Distance Selling) Regulations 2000 regarding the protection of consumers in respect of distance contracts.

Through this regulation, customers in the European Union have the statutory right to withdraw from the purchase of an item from the ww.atomsoptical.com Online Shop within seven working days (cooling-off period) of receiving a product from Atoms Optical Measuring. However we cannot accept cancellations of orders for the purchase of software products that have had license keys issued for them.